Employment Opportunity

Manager of Audience Research and Evaluation

The Manager of Audience Research and Evaluation is responsible for the strategy, planning, and execution of an institution-wide, integrated program for evaluation and audience research that helps Mia understand its audiences, performance, and impact. This position works across the institution to lead the creation and dissemination of studies and reports that are a foundation of a culture and practice of decision-making that is results-driven and data-informed.

In this role, you will…

  • Develop, in collaboration with internal stakeholders, the strategy and plan for a fully integrated, institutional program of audience research and program evaluation that supports Mia’s priorities.
  • Analyze and interpret data. Prepare and present reports, both written and visual for internal and external stakeholders.
  • Use evaluation data to measure outcomes and improve and advance practices to support Mia’s audience-centered mission.
  • Lead and serve on cross-functional teams and committees.
  • Oversee projects, set timeframes, monitor progress for tasks and deliverables.

Specific Requirements

  • Degree in relevant field such as program evaluation, visitor studies/customer research, social sciences, statistical analysis, or experience in applied qualitative and quantitative research.
  • A combination of experience and education that demonstrates possession of the necessary knowledge and abilities for this position.
  • Minimum of three years of related experience.
  • Demonstrated knowledge of the principles and practices of program evaluation and audience research methodology, design and execution, and data management and analysis.
  • Strong interpersonal skills and ability to approach and interact with the public for data collection.
  • Demonstrated knowledge of museum visitor studies field and the implications of experience design.
  • Exceptional communication and presentation skills and experience (both written and verbal, formal and informal).

Who You Are
You have a passion for people and art. You are creative and open minded. You are a positive and effective communicator. You like to experiment and try new things. You value data and like the challenge of collecting it in innovative ways, and then making sense of it. You are detail-oriented, while always having your eye on the big picture. You are an enthusiastic advocate for all things Mia.

You’re good at and enjoy…

  • Recognizing the value in others’ unique perspectives.
  • Knowing your success is directly related to visitor satisfaction.
  • Setting challenging goals and achieving them.
  • Taking advantage of promising opportunities.

Mia Culture
The Minneapolis Institute of Art is an audience-centered workplace where everyone strives to provide excellent service and cultivate honest and positive relationships. Generosity, agility, emotional intelligence, positive energy, and driving results are the core values that define Mia’s culture. Successful employment at Mia includes full embrace and consistent demonstration of these values by all team members.

To Apply
To be considered for this position, please send a cover letter including your interest in the position, what you will bring to the position, and why you are the ideal candidate, and a resume outlining your educational and professional experience to miajobs@artsmia.org.

Posting Deadline
Deadline for submissions is March 10, 2017

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.